DESCRIPTION.
- Audio: 9.2mm wool-paper diaphragm drivers with Hi-Res wireless audio and LDAC codec support.
- Noise Cancellation: Adaptive ANC 4.0 powered by 8 sensors processing over 384K noise signals per second.
- Call Quality: 8 microphones and 2 VPUs backed by an AI large model for isolated voice transmission.
- Battery Life: Up to 6.5 hours with ANC on (28 hours total with the charging case) and fast charging yielding 4 hours of playback from a 5-minute charge.
- Smart Controls: Offline voice control supporting 20 built-in commands and seamless 3-device multipoint pairing.
- Durability: IP55 dust and water resistance rating
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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