Unique Selling Points
- JBL Pure Bass Sound: 8mm dynamic drivers deliver deep, punchy bass for an immersive audio experience.
- Active Noise Cancelling + Smart Ambient: Block out distractions or let in ambient sounds when needed—perfect for focusing and assessing on the go.
- Microphones for Clear Calls: Dual mics on each bud ensure crisp voice pickup and ambient noise suppression during calls.
- 40 Hours Total Playback + Speed Charging: 10 hours on a single charge, plus 30 more from the case. A 10-minute quick charge gives 3 hours of playtime.
- IP54 Water & Dust Resistance: Built to handle sweat, rain, and dusty environments—ideal for workouts or commutes.
- Multi-Point Connection: Seamlessly switch between two Bluetooth devices—like your phone and laptop—without re-pairing.
- Fast Pair & Swift Pair: Instant pairing with Android (Google Fast Pair) and Windows (Microsoft Swift Pair) devices.
- Customizable Sound via JBL App: You can personalize EQ settings, activate Relax Mode with ambient sounds, and receive voice prompts in multiple languages.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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