DESCRIPTION.
- Smooth 8K Ultra HD Performance: Enjoy crystal-clear 8K Ultra HD streaming with up to 60FPS for smooth visuals, vibrant colors, and an enhanced home entertainment experience on your smart TV.
- Android TV OS with App Store Access: Powered by Android TV OS, this smart TV box lets you download and enjoy popular streaming apps, games, and media platforms directly from the Google Play Store.
- Dual Band WiFi 2.4G / 5G Connectivity: Built-in dual band WiFi ensures faster speeds, stable connections, and reduced buffering for streaming, browsing, and online entertainment.
- Voice Control Remote & Easy Navigation: Includes a smart voice remote control for quick searches, easy navigation, and convenient control of apps and content from your couch.
- Compact Design with Wide Compatibility: The sleek and compact JBQ TV box works with most TVs and displays via HDMI, making it ideal for upgrading older TVs into smart TVs.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
Amtec
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