DESCRIPTION.
- Display: 55-inch 4K Ultra HD (3840 x 2160) NanoCell panel for high color accuracy.
- Processor: α5 AI Processor Gen7 supporting AI 4K upscaling.
- Smart Platform: ThinQ AI running on webOS 24 with the Magic Remote, plus 4 years of guaranteed webOS upgrades.
- Video & Cinema: Supports 4K HDR10, HLG, and Filmmaker Mode.
- Gaming: Includes Game Optimizer, ALLM (Auto Low Latency Mode), and HGiG support
- True-to-Life Colors - Experience a vibrant world of pure color with NanoCell Technology, featuring Nano Color and Nano Accuracy for exceptional visual precision.
- Advanced Image Processing - The powerful α5 AI Processor Gen7 with AI 4K upscaling delivers superior clarity and enhanced picture quality.
- Smart and Connected - Navigate effortlessly with ThinQ AI webOS and the Magic Remote, backed by 4 years of guaranteed upgrades over a 5-year period with webOS Re:NewProgram.
- Cinematic Excellence - Immerse yourself in a true cinema experience with support for 4K HDR10, HLG, Filmmaker Mode, and Advanced Dynamic Tone Mapping.
- Optimized Gaming- Enjoy unlimited gameplay with features like HGiG, ALLM, HDMI 2.0 eARC, and Game Optimizer for a seamless gaming experience.
- Warranty Assurance - Comes with a 2-year warranty for added peace of mind.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)