DESCRIPTION.
- Maximum Power Output: 20W Max (20W fast charging is optimized for the Xiaomi Mi 9; supports 10W for Mi MIX 3, 7.5W for iPhone X and compatible devices, and standard Qi wireless charging for others)
- Port Type: USB Type-C
- Input Parameters: 5V/3A, 9V/2A, 12V/2A, 15V/1.8A, 20V/1.35A
- Dimensions: 117.2 × 73.4 × 91.7 mm
- Materials: PC (Polycarbonate) + 2.5D Glass surface
- Inductive Sensing Distance: ≤ 4 mm
- Electric Adjustable Grip: Built-in infrared sensor automatically detects your phone and clamps shut securely, even on bumpy roads.
- Dual Cooling System: Features an independent fan and a metal heat pad to actively reduce heat and maintain charging speed
- Installation: Includes both an air vent clip and a flat adhesive base dock.
- Included Accessories: Comes with a matching dual-port car charger adapter to support the 20W high-power requirement
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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