Special Features
- Strix Controller - the number 1 safest, energy efficient and most durable kettle controller in the world. Made in the UK
- Auto shut-off after boiling - prevents unnecessary consumption of energy after boiling
- Boil dry protection - prevents overheating and reduces electrical & electronic waste
- Concealed heating element - hygienic & easy cleaning
- Cordless kettle, 360º Swivel Base - take it where you need it & convenient to use
General Features
- 1850-2200 watts - rapid boil
- Boil dry protection
- Perfect pour
- Removable, Washable filter
- Wide open lid for easy filling
- ON/OFF switch with indicator light
- Water level indicator
- Charcoal Grey
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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