Hot Quality electronics · Cash on Delivery available
+254 799 017 424 Support 24/7 Brands
  1. Home
  2. Products
  3. Promate Serene
Wearables

Promate Serene

Price

KSh 11,490

COD available

Promate

FEATURES.

  • Drivers: 40mm dynamic audio drivers for deep bass and crisp highs
  • Noise Cancellation: Hybrid Active Noise Cancellation (up to -35dB)
  • Spatial Audio: 360° surround sound with dynamic head tracking
  • Battery & Playback: Dual 400mAh batteries offering 40 hours (ANC off) or 28 hours (ANC on)
  • Connectivity: Bluetooth 5.4 and wired 3.5mm AUX support (10-meter wireless range)
  • Design: Lightweight (approx. 281g), foldable, with soft memory foam cushions
  • Call/ Whatsapp : 0799-017-424
  • Fast delivery : 1-24hrs only , Pay on Delivery Nationwide
  • Payment : Online/CASH/CARD/M-PESA/EQUITEL/PESA-LINK
  • Warranty : 1 - 2 Years Manufacturer Guarantee
  • Location : Jubilee Exchange. 5th Floor. Shop 533 (Next to 20TH CENTURY). Mama Ngina Street
  • Fast delivery
  • Genuine products
  • Cash on delivery
  • 24/7 support

OVERVIEW.

Escape into a world of sound with the Serene by Promate, a masterpiece of audio engineering. This high-fidelity over-ear headset combines advanced Hybrid Active Noise Cancellation (ANC) with immersive 360° spatial audio to create a panoramic listening experience like no other. Dynamic head tracking keeps the sound perfectly aligned to your movements, while the crystal-clear built-in microphone ensures seamless calls and gaming. With an impressive 40-hour playback time and dual 400mAh batteries, you can enjoy uninterrupted listening for days. Serene is your ultimate companion for work, travel, or relaxation, offering unparalleled comfort and cutting-edge performance in one sleek design.

Shipping Policy

Galaxy Hub Electronics – Shipping Policy

1. Delivery Areas

We deliver across Kenya.

2. Processing Time

  • Orders are processed within 1–2 business days

3. Delivery Time

  • Nairobi: Same day or next day delivery
  • Outside Nairobi: 2–5 business days

4. Shipping Fees

  • Shipping costs are calculated at checkout based on location

5. Order Tracking

Customers will receive updates via SMS or email once the order is dispatched.

6. Delays

Delivery times may be affected by:

  • Weather conditions
  • Courier delays
  • Public holidays

Returns & Refund Policy

Galaxy Hub Electronics – Returns & Refund Policy

1. Return Eligibility

You may return a product if:

  • It is defective or damaged
  • It is incorrect (not what you ordered)
  • It is unused and in original packaging

2. Return Period

  • Returns must be initiated within 7 days of delivery

3. Non-Returnable Items

  • Used or damaged items (not due to defect)
  • Items without original packaging

4. Refunds

  • Refunds are processed within 5–7 business days after approval
  • Refunds are issued via the original payment method

5. Exchanges

We allow exchanges for defective or incorrect items.

6. Return Process

To initiate a return:

  • Contact support with your order number
  • Provide proof (images/videos if applicable)
Chat on WhatsApp