OVERVIEW.
- Open-Ear Design: Over-the-head headband that keeps ears free to hear surroundings while maintaining a secure office fit.
- DualPitch™ Technology: A hybrid system combining 10th-gen bone conduction with air conduction for natural, clear vocal quality.
- Noise-Canceling Boom Mic: Dual-microphone system with Qualcomm cVc technology that filters out over 98% of background noise.
- All-Day Comfort: Ultra-lightweight 78g frame made of flexible titanium with interchangeable temple cushions in three sizes.
- Talk Time: Provides up to 14 hours of continuous talk time (15 hours of listening) on a single charge.
- Quick Charge: A 5-minute charge offers 2 hours of talk time for back-to-back meetings.
- Built-in Busy Light: Integrated LED on the ear cup turns red during calls to signal others not to interrupt.
- Physical Mute Button: Easily accessible button on the microphone boom for instant privacy control.
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)