OVERVIEW.
- Dual Heat Levels: Choose between 1000W for low heat or 2000W for fast, high-power warming.
- Fan Modes: Includes a normal fan-only mode and a hot wind selection that runs the heating element and fan together to circulate air.
- Adjustable Thermostat: Lets you dial in and maintain your preferred room comfort level
- Oscillation: Offers both vertical and horizontal oscillation to spread heat evenly across the space.
- Design Details: Built with a metal grill outlet and stylish wooden-feel adjustment knobs.
- Color: Black finish
- Overheat Protection: Automatically shuts the unit off if it gets too hot.
- Power Light: Indicator light shows when the unit is turned on.
- Warranty: Typically comes with a 1-year manufacturer warranty
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)