DESCRIPTION.
- Model Number: PB2030MI
- Battery Capacity: 20,000mAh (74Wh / 7.4V, made of two 10,000mAh cells); rated capacity is 12,000mAh at 5V/3A
- Battery Type: Lithium-ion cell
- Maximum Output: 33W MAX (multiple ports/single port max depending on the device)
- Maximum Input: 30W two-way fast charging via USB-C
- Ports and Connections:
- 1x Integrated USB-C cable (supports both input and output)
- 1x Bi-directional USB-C port (input/output)
- 1x USB-A port (output)
- Simultaneous Charging: Supports charging up to 3 devices at once
- Dimensions: 127 x 70.5 x 30.5 mm
- Materials & Design: Durable PC+ABS casing with a dual-tone minimalist design, available in colors like blue and cream
- Safety Protections: Nine layers of safety protection, including protection against overcharging, overheating, and short circuits
- Additional Features: Low-current charging mode for smaller accessories like Bluetooth earphones or smart bands
Shipping Policy
Galaxy Hub Electronics – Shipping Policy
1. Delivery Areas
We deliver across Kenya.
2. Processing Time
- Orders are processed within 1–2 business days
3. Delivery Time
- Nairobi: Same day or next day delivery
- Outside Nairobi: 2–5 business days
4. Shipping Fees
- Shipping costs are calculated at checkout based on location
5. Order Tracking
Customers will receive updates via SMS or email once the order is dispatched.
6. Delays
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
Returns & Refund Policy
Galaxy Hub Electronics – Returns & Refund Policy
1. Return Eligibility
You may return a product if:
- It is defective or damaged
- It is incorrect (not what you ordered)
- It is unused and in original packaging
2. Return Period
- Returns must be initiated within 7 days of delivery
3. Non-Returnable Items
- Used or damaged items (not due to defect)
- Items without original packaging
4. Refunds
- Refunds are processed within 5–7 business days after approval
- Refunds are issued via the original payment method
5. Exchanges
We allow exchanges for defective or incorrect items.
6. Return Process
To initiate a return:
- Contact support with your order number
- Provide proof (images/videos if applicable)
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